Frequently Asked Questions
What is a Registered Psychotherapist?
A Registered Psychotherapist is qualified to practice psychotherapy! A Registered Psychotherapist is a mental health professional who is trained to help individuals and couples work through mental, emotional and psychological challenges.
How much is it per session ?
At Sundaze Counselling we offer a FREE 15 Minute Session so that we can meet each other and get a better understanding of what you have been struggling with and how my therapeutic approach will be able to help you improve your mental health. Our 50 Minute Sessions are a standard rate of $145. However we also offer sliding scale and low cost options, that can be discussed. Our 80 Minute Sessions are a standard rate of $175. Find more about our Sliding Scale and Low Cost Pricing via Affordable Therapy Network rates here.
What does Sliding Scale mean ?
At Sundaze Counselling we offer prices for session ranging from $145 for 50 minute sessions and $175 for 80 minute sessions. We aim to make therapy as affordable and accessible as possible, therefore we offer flexible pricing to find the price that works for each individual client. If you cannot afford the default rate, we can discuss a price that feels most comfortable for you. Find more about our Sliding Scale and Low Cost Pricing via Affordable Therapy Network rates here.
Are you covered under insurance?
Yes, we are! Although every insurance company is different, Sundaze Counselling can be covered under insurance providers. Check with your provider under the category of “Mental Health” or the like services and look for Registered Psychotherapist.
What mental health struggles do you serve?
At Sundaze, we offer therapeutic services for a wide range of mental-health concerns. We see individuals who struggle with anxiety, depression, OCD, self-esteem difficulties, eating disorders, trauma, abuse, and general life stressors. We recognize that humans are complex, and as we progress on the therapeutic journey, other issues may emerge.
What are you hours?
At Sundaze Counselling we have flexible availability during days and evenings. We are available Monday- Friday 10am-8pm. Please check our current availability by clicking the “Book Now” button on our website.
How do I book an appointment?
Please click the “Book Now” button, fill out the contact form, email us sundazecounselling@gmail.com, or call (519) 721-7858.
What is your cancellation policy ?
We understand that life happens and sometimes we have to cancel appointments. We have a 24 hour cancellation policy, where it ensures that you will not be charged. After that window you will be subjected to being charged. Please let us know as soon as you cannot make an appointment.
What population do you serve ?
At Sundaze we offer therapeutic services for Ontario residents from the age of 12+. We are an inclusive space and work with a diverse range of clients. We are a LGBTQIA2S+ and BIOPC welcoming space.
How do I pay for my appointment?
At Sundaze we use a fully online payment system that accepts credit-card payments. We ask that clients provide a valid card before their first full 50 or 80 minute session. We send a detailed receipt once payment is processed. If the client does not add a card before the session, and the session is completed, the client has 12 hours to pay for the appointment; after that, reminders will be sent. All sessions must be paid in full before another appointment can be booked.
Other questions?
Please feel free to contact us by email sundazecounselling@gmail.com or call (519)-721-7858